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One of the best feelings in the world of tech is getting a new laptop, booting it up, setting up your preferred environment on the device, and then enjoying its lightning fast speeds. Every program runs like a dream. No task takes more than a few seconds.
Fast forward a few years, though, and suddenly every task is laborious. Your computer freezes. Programs get stuck mid-process. You find yourself ending tasks a lot and losing work just so you can get unstuck and make progress again. This is the least enjoyable part of being tech-dependent, as we all know. What exactly makes it happen?
Overloaded Hard Drive:-
Before you bring your computer to a service like Computer Care to ask why it has suddenly transformed into an electronic turtle, one thing to check is the number of programs installed on your device. Every program takes up a certain amount of space in your hard drive, so every time you add one, it leaves less room for your computer to perform other functions. By opening the list of installed programs on your computer and carefully reviewing it to see what is needed and what is not, you can clear up considerable space on your hard drive to allow it to operate more smoothly.
Insufficient RAM:-
While a program is actively running on your computer, it is constantly writing information to your random access memory (RAM) for quick and easy access. However, some programs may overwhelm your particular device’s memory capacity, especially if the program is newer and the computer is older. When there isn’t enough storage in the computer’s RAM, the program starts accessing the hard drive directly, attempting to write information there. This causes the hard drive to work overtime, which both wears it out faster and repurposes for fast access, which it is not optimized for. If you bring your device to a computer repair service to be checked, before assumed the problem is with your hard drive, you can ask your computer repair service if you are simply running out of RAM.
Old Age is Old Age, Even for Computers:-
In the end, though, any device will slow as it ages. This is somewhat less applicable to Solid State Drives (SSD), which does not have moving components, but for computers that work with Hard Drive Discs (HDD), the constant spinning of the components inevitably creates some wear and tear. The physical pieces and parts don’t run as smoothly, thanks to their age and constant use, so they start to slow down.
Often, though, a device’s lifetime can be considerably extended by replacing the hard drive with either a larger HDD or an SSD. If you are concerned about your computer’s slowness and want to chat with some experts, start a service ticket here at Computer Care, so we can chat about the best options for improving your current device’s longevity, or else upgrading to something more suitable to your needs.
When a HardwareManufacturer Stops Supporting Your Hardware…
We’ve all had the experience: a favorite device is chugging along, getting a little slower with new updates, maybe getting a little glitch, but still largely reliable and familiar. We keep putting off getting a replacement, because we’re managing just fine, but then all of a sudden – the device’s manufacturer decides not to support maintenance for it anymore. This effectively means it has reached end of life (EOL).
Doubtless this provokes a certain tendency to shake our fists and feel persecuted, but in reality, it’s a perfectly reasonable decision on the manufacturers’ parts. After all, they’ve got plenty of new devices they’ve since released; continuing to provide maintenance, updates, and trouble-shooting for older models becomes increasingly expensive when most customers have upgraded to the newer ones.
However, that still leaves us with the question of what to do with our obsolete hardware. Since many electronics contain heavy metals and other hazardous materials, they can’t just be tossed in the trash can, but there are a few options for EOL disposal that are friendly both to your wallet and to the planet.
Donate:-
Even if your device is dead as a door nail as far as the manufacturer is concerned, it could still be absolutely perfect in a school or at a library or other community organization. Parts can be recycled for tech classes or custom-builds, or the devices can help children or underprivileged adults learn valuable computer skills. Check in your community to see if any local organizations are in need of old hardware. As an added bonus, such donations are tax deductible.
Sell:-
Companies who work with electronics (especially older machines) are always in need of parts. Even if the main components in your device are no longer viable, computer repair people might need other things like fans, graphics cards, monitors, cords, etc., to help other clients keep their devices up and running. You probably won’t make a big payday here, but you might be able to resell your old hardware for at least a small return on your original investment in the device.
Recycle your file and delete the junk files and in the recycle bin:-
While apparently not all e-recyclers are to be trusted for their environmentally safe practices, if you do a bit of research, you can find certified e-stewards who will accept your devices and dispose of them according to BAN guidelines (BAN being an international electronics recycling watchdog organization). If nothing else, you can always take all your old phones and cords and computers to Staples, which is one such certified e-waste recycler. Can’t get much easier than that!
However, even with the existence of Staples, Computer Care knows that figuring out the best option for your device’s EOL disposal, based on its age, condition, and components, can seem complicated. That’s why we partner with several e-waste companies so that we can offer our customers a one-stop solution for EOL asset management. We can help with erasing data and helping you find the best destination for your retired devices (donation, sale, etc.). Contact us today if a manufacturer has announced EOL for one or more of your devices, or you have old phones gathering dust in a drawer. We are here to help you out!
Everyone Has aSmartphone…Should Everyone Have Smartphone Insurance?
We all know the feeling: standing in a cell phone store with a silver-tongued salesperson wondering if we really do need an insurance plan for our devices. A wave of uncertainty washes over us as we envision drowned phones, lost purses, cracked screens, and other disasters. Maybe we should pay the extra $7-$15 a month for safety…
The real answer is that it all depends.
Here are some factors to consider, so you can answer that salesperson with confidence.
· Are you ready and able to pay the full cost to replace a top-of-the-line device?
If you lose or damage a phone without insurance, most likely you’ll be obliged to replace it at full cost. The price-point for a device purchased as part of a contract-renewal is much lower than the full cost. Where you paid $150 for a phone under contract, you might pay around $650 for the same device at full-price, and if you happen to have a Samsung Galaxy X9+ or an iPhone X, you might be asked for as much or more than $1000 out-of-pocket.
If you can handle the payment, though, don’t bother with insurance. The cost of the plane and the deductible for repair/replacement can be as much as $400, depending on the service needed, so you aren’t saving much in the long run.
· The best insurance is called a cell-phone case.
Sure, a case can’t save you from everything (theft or loss, for instance), but a good one like an Otter box can protect from almost any kind of damage. Even a cheap plastic case can be enough to soften the blow when your phone inevitably slips out of your hand without warning.
· Are you okay with a refurbished replacement?
Imagine you use a top-of-the-line device and accidentally crack the screen. You’re signed up for Asurion insurance through your Verizon plan, so you contact them to ask for a covered screen repair. There’s no one in your area who can provide that service, so instead they offer to replace your phone for the cost of the screen damage deductible (~$20-$50). The deal sounds great, but when the replacement device arrives it’s a lower-end refurbished model because Asurion has limited stock of refurbished devices to send to customers. If you’re okay with such accidental downgrades, insurance can be a great choice for you. If you really need the best quality in your devices for business or personal reasons, though, insurance may not be reliable enough.
Some renter/homeowner insurance policies cover cellphone replacement
It’s worth checking to see if your insurance already covers cellphone replacement for loss/theft/damage. Most likely it won’t cover minor accidents, but a combination of a good case and robust renter/homeowner insurance can provide excellent protection for your device.
And of course, another form of insurance that we highly recommend is making friends with your friendly, local computer and phone repair technicians. Here at ComputerCare we are always happy to chat with you about damage to your devices to see if it’s something we can fix for a reasonable fee, rather than forcing you to pay your deductible for insurance-covered repair or replacement.
Understanding Your Computer’sInternal Hardware
Here at Computer Care it’s our job to think about the physical pieces and parts that make up your computer’s hardware. We talk in terms of RAM and cards and drives, but even while we’re spouting that jargon, we do realize that not everyone is quite as well versed in the anatomy of computers. That’s why we’re providing this handy guide to the main components so you can understand what we’re looking at when we diagnose your device.
Motherboard:-
A computer is a complex connection of parts which all must communicate with each other in order to accomplish user commands. The component which allows for this crucial communication is the motherboard. Every physical piece of your device connects to the motherboard, which is why damage overheating in this critical component can lead to damage of other parts as well. You may also hear a technician refer to the logic board, which is the equivalent to a motherboard in smaller devices like phones and tablets.
Central Processing Unit (CPU):-
Any device that processes information needs a brain, and in computers, this is the central processing unit. Other hardware and software in the computer send their commands and input to the CPU so it can interpret and execute them. Thus a CPU’s speed and number of cores are crucial in allowing your computer to multitask effectively. Due to how central the CPU is, bugs and flaws in its operation can cause system-wide problems that may require CPU-replacement.
Random Access Memory (RAM):-
Continuing our brain metaphor, Random Access Memory is the hardware piece in your computer that works like human short-term memory. Any information or data that’s being actively used and created by programs on your device is stored for easy access in the RAM component. This allows for smooth, fast operation of your computer’s tasks. For this reason, if anything goes wrong with your RAM, you may find that your programs no longer work quickly, since they have to access information from the Hard Drive instead. This also causes unnecessary wear-and-tear on the Hard Drive, so we always recommend replacing faulty RAM immediately.
Power Supply:-
This part of your computer receives AC current from external electrical sources and converts it to DC current (a continuous power supply) so that all the other hardware components can function without interruption. The power supply also regulates heat for your device, preventing overheating. A faulty power supply, therefore, can cause heat-based, mechanical problems for the rest of your computer’s internal parts.
Hard Drive (HDD) or Solid-State Drive (SSD):-
The hard drive and solid state drive are two options in computer components which act as long-term memory storage for information and data. Whichever your computer uses, these drives serve as the main and largest storage device for your operating system, software, and files. Since the information is stored in a physical component, your computer can always access it, unlike RAM, which empties itself when not actively functioning. In the case of a hard drive, which is composed of moving parts, since the computer is constantly writing and reading information on it, it can wear out and start causing problems for program function. On the other hand, since a solid-state drive has no moving parts but performs the same function, it can offer greater stability and longevity for your device but costs considerably more.
Video Card:-
So that you can see what’s happening inside your computer, you need a dedicated card that sends graphical information to your monitor (or other screen). This video card attaches to the motherboard. Use of graphics-heavy programs or software (games, design programs, etc.) can overload the video card, causing problems with overheating or RAM access.
If you’re seeing any problems with the above hardware components, you may want to talk to a computer service about upgrades, repairs, or other customizations.
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